How to ‘Stay Safe’ at The David Hall – We welcome you to The David Hall

It is our intention to do all we can to make you feel comfortable and safe, and for this to happen we have undertaken risk assessments and conform to all current guidelines. In the current circumstances we will be operating with reduced audience numbers and changes to our normal operation, but if you are unclear about any of this please ask.

Helping us with this will ensure your safety and that of fellow audience members and staff.

COVID-19: If you have any signs of illness, you should not be attending.

Tickets:

The box office is not be open so please ensure that all ticket purchases are made via our website or over the phone with your debit or credit card. Currently we are unable to offer a ‘walk up’ ticket purchase.

Arrival:

Please use the side entrance on Roundwell Street and sanitise your hands. If you have the new NHS Track and Trace App on your smart phone, then use your phone to scan the QR Code on display. If not, then a steward will check the booking name and party guests.

Please sit in your allocated seats around a table within the 2m marked square. You should only be next to people who are within your ‘bubble’. In line with new government guidelines, face coverings must be worn at The David Hall when you move around the venue but can removed when eating and drinking.

Moving around:

Please stay within the 1m walkways.

Refreshments:

Where a table service operates so before the show starts and during the interval, a steward will take your order and write the order on the tab for that table. Either during the interval or at the end of the night the steward will return to calculate payment. If possible, please have the correct payment available, if not the steward will place the change in a saucer. You should use the provided hand gel after handling money. We are currently researching a contactless payment system. If you need further assistance, the steward will be available throughout the show. (For some events, the bar will not be open so there will be opportunity to Bring You Own Bottle. Please ensure you bring your own glasses and take your rubbish home with you for disposal.)

Bar Closure:

In line with Government guidelines the bar will close at 10pm. The event will continue till the end of the performance or film.

Toilets:

In order to maintain social distancing guidelines, we have occupied / vacant signs on the doors so that wherever possible you can enter without queuing. Due to size of the toilets we can only allow two people at a time. You do not need to wait until the interval – the artists understand there will be audience movement. If you do find yourself waiting, then please try to maintain distance as the person passes. Please wash your hands on entering and leaving the toilets to reduce the risk of spreading any infection. You will also see Cleaning Stations outside the both set of toilets and in the foyer area with hand sanitisers and antibacterial spray.

Ladies: Use the existing Ladies’ toilets and the toilet adjacent.

Gentlemen: Use the upstairs Gents toilets, but do not wait on the stairs, use the waiting area beyond, the marked space by the balcony entrance.

During the Event

If you develop symptoms during the event, we have a first aid pack available in the foyer and will arrange an isolation room for you.

Exiting:

To avoid crowding at the doors we ask you to leave slowly using both the fire doors adjacent to the stage, and the usual exit through the foyer.

After the Event

If you develop signs within 14 days after the event then let us know so that we can pass on audience data to Track and Trace, and of course report to Track and Trace yourself.

Thank you for coming and supporting The David Hall. We look forward to seeing you again soon.

The Board of Trustees at the Petherton Arts Trust